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Maintenance Worksheet Modal Window Is Too Small and Cannot Be Maximized From Collections Workbench (Doc ID 2736397.1)

Last updated on DECEMBER 16, 2020

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9.2 and later
Information in this document applies to any platform.

Symptoms




Maintenance Worksheet Modal Window is too small and cannot be maximized when accessed from receivables Navigation collections> Collections Workbench.


The issue can be reproduced at will with the following steps:
1. Navigate to credit to cash operations homepage > Receivables
2. Scroll down to My collections then Collections Workbench > customer ID 1001 then Search.
3. Select at least two items then Item actions – Create Maintenance Worksheet and GO!
3. Modal window that appears is too small and cannot be resized making it unusable.


Cause

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In this Document
Symptoms
Cause
Solution
References


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