My Oracle Support Banner

ELM 9.2: When an Administrator Attempts to Add Learning to a Policy from the Manage Policy, Configure Page, Receive an Error "Search Exception: Recovered [0] indices/types (262,2018)" (Doc ID 2738553.1)

Last updated on DECEMBER 28, 2020

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

 When an Administrator attempts to add learning to a policy from the Manage Policy, Configure page, receive an error:

Search Exception: Recovered [0] indices/types (262,2018)


Steps to Replicate Issue:

1. Log in as an Administrator for  a specific Learning Environment.
2. Update or Add a Policy from Navigation: Main Menu > Enterprise Components > Active Analytics Framework > Policies > Manage Policies > {search and select a policy}
3. Then, from the Actions section, {click button} Edit Actions
4. Then from the Actions section from page, {click button} Configure and {click button} Add Learning, receive an error message. 



Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.