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COBRA Overage Process Error: INSERT or UPDATE would result in duplicate rows in a table with a UNIQUE index (Doc ID 2739037.1)

Last updated on JANUARY 15, 2021

Applies to:

PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When the COBRA Administration process is run with "Process Overage Dependents" checked it should drop overage dependents as of the 1st day of the next month, however, the process is failing with a unique constraint error on employees who has a dependent that turns 26 in December, and during Open Enrollment the dependent was dropped with an effective date of the first of the year.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run COBRA Overage process for a date in December to generate the error. Navigation: Benefits > Administer COBRA Benefits > Manage Automated Participation > Qualify Event/Proc Enrollment

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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