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Error-"Attachment failed to download. (18036,10014) File not found. (18036,10012)" On Event Creation Page. (Doc ID 2743636.1)

Last updated on JANUARY 13, 2021

Applies to:

PeopleSoft Enterprise SCM Strategic Sourcing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Encountered below error when trying to view attachment on a sourcing event .

Attachment failed to download. (18036,10014) File not found. (18036,10012)


The issue can be reproduced at will with the following steps:
1. Create Event A with a line attachment & save it
2. Create Event B. Copy the line from Event A.
3. Go to the line in Event B and delete the attachment.
4. Go back to Event A. The attachment is still listed on the line but you cannot view it. The error is: Attachment failed to download. (18036,10014) File not found. (18036,10012)
5. If you post Event A the posting job will fail to send emails.


Changes

 n/a

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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