Refresh Benefits Snapshot Error: Cannot insert the value NULL into column 'STATE_OTHER', table 'PS_BN_SNAP_PER'; column does not allow nulls. UPDATE fails.
(Doc ID 2749825.1)
Last updated on FEBRUARY 28, 2023
Applies to:
PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
When running the Refresh Benefits Snapshot process (BEN100A.sqr), the following error is received:
The same error also happens to the following fields: ADDRESS1_OTHER, ADDRESS2_OTHER, ADDRESS3_OTHER, ADDRESS4_OTHER, STATE_OTHER, POSTAL_OTHER.
STEPS
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The issue can be reproduced at will with the following steps:
1. Run the Refresh Benefits Snapshot process. Navigation: Benefits > Interface with Providers > Refresh Benefit Snapshot
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |