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E-CLOUD: Cloud Manager Errors When Trying To Create Environment Template with Java Exception "Java Exception: java.lang.NullPointerException: during call of com.peoplesoft.pa.cl.service.oci.OCICompartmentServiceImpl.getValue" (Doc ID 2750170.1)

Last updated on FEBRUARY 08, 2021

Applies to:

PeopleSoft Cloud Manager - Version 11 and later
Information in this document applies to any platform.

Symptoms

On : 11 version, Managing Environments

Trying to select topology while creating environment template within Cloud Manager fails with error as follows:

ERROR
-----------------------


STEPS
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The issue can be reproduced at will with the following steps:

1. Attempt to create an environment template within Cloud Manager by clicking on the "Environment Template" tile

2. Click next after filling in the "General Details" 

3. Select the PUM Full tier topology during environment template creation in the "Select Topology"

4. Observe the error as reported

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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