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After Running The Create ACA XML Files Process with Final Run Checked, Employees Still Cannot See ACA Fom 1095-C in Self Service (Doc ID 2752962.1)

Last updated on FEBRUARY 16, 2021

Applies to:

PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

The Create ACA XML Files process was run with the Final Run check box selected. Although the ACA Form Options page shows that electronic forms were enabled and the Self Service Availability date was set to the day of the run, employees cannot see the 1095-C Forms in Self Service.

Steps to reproduce the issue:

     1. Run the Create ACA XML Files process (Navigation: Benefits > ACA Annual Processing > Transmittal and Forms > Create ACA XML Files).
     2. Employee attempts to view the 1095-C in self service (Navigation: Employee Self Service > Benefits Details tile > Affordable Care Act > View Form 1095-C)

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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