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Monitor Approvals Returning No Results When Searching By Approver (Doc ID 2753776.1)

Last updated on AUGUST 13, 2021

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

It was reported that when using Monitor Approvals (Enterprise Components>Approvals>Approvals>Approval Monitor) no results are returned when doing a search using an approver in the criteria.

The issue can be reproduced at will with the following steps:
1. Navigate to Enterprise Components > Approvals > Approvals > Monitor Approvals
2. Search using an Approver as the criteria
3. Receive message 'Your search produced no results (18081, 5505)

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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