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EEX 9.2: SUBMISSION_DT field is NULL Upon Submission of Travel Authorization Causing the Transaction To Be Stuck in Pending Status. (Doc ID 2755446.1)

Last updated on APRIL 26, 2021

Applies to:

PeopleSoft Enterprise FIN Expenses - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Travel Authorizations and Expense reports stuck in pending upon submission and SUBMISSION_DT is Null.

Steps:
1. Make sure Email approvals is not being used but "Use Email Approvals" checkbox was checked in Transaction Registry .
2. Log in as the employee and navigate to “Employee Self Service > Travel and Expenses > Travel Authorizations > Create/Modify”
3. Create a Travel Authorization request and submit it.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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