EEX 9.2: SUBMISSION_DT field is NULL Upon Submission of Travel Authorization Causing the Transaction To Be Stuck in Pending Status.
(Doc ID 2755446.1)
Last updated on JUNE 01, 2023
Applies to:
PeopleSoft Enterprise FIN Expenses - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
Travel Authorizations and Expense reports stuck in pending upon submission and SUBMISSION_DT is Null.
Steps:
1. Make sure Email approvals is not being used but "Use Email Approvals" checkbox was checked in Transaction Registry .
2. Log in as the employee and navigate to “Employee Self Service > Travel and Expenses > Travel Authorizations > Create/Modify”
3. Create a Travel Authorization request and submit it.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |