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Alerts And Notifications Are Not Sending Emails (Doc ID 2756303.1)

Last updated on APRIL 06, 2021

Applies to:

PeopleSoft Enterprise FIN General Ledger - Version 9.2 to 9.2 [Release 9]
PeopleSoft Enterprise SCM Purchasing - Version 9.2 to 9.2 [Release 9]
PeopleSoft Enterprise FIN Payables - Version 9.2 to 9.2 [Release 9]
PeopleSoft Enterprise FIN Receivables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Notifications are being created but they aren't being e-mailed

Steps
1. Make sure the ID you are using has Email ID Setup for an email you have access to.
2. Assign a role to use for the User List to the ID you are a logging in as.
3. Create a Public Query that returns at least 1 row of data. Here we used PSOPRDEFN where OPRID = VP1
4. Create the User List to Use in the Alert – Using the Role we identified in step #2
5. Create a Notification Registry Item
6. Create the Alert
7. Run the Alert
8. No e-mail generated

Please see replication steps here.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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