My Oracle Support Banner

E-CLOUD: When Deploying HCM PUM# 36 In Cloud Manager Failed With Error "The puppet profile pt_prcs got failed. Check pt_prcs.log for details" (Doc ID 2757557.1)

Last updated on MARCH 04, 2021

Applies to:

PeopleSoft Cloud Manager - Version 10 and later
Information in this document applies to any platform.

Symptoms


When attempting to deploy HCM PUM #36 environment in Cloud Manager,
the deployment stopped at the following task

PscPuppet.puppet_current_run:
Terminating activity since there is an error! The puppet profile pt_prcs got failed. Check pt_prcs.log for details.


and the remote_out.log shows




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Setup Cloud Manager 11
2. Download and Deploy HCM PUM #36
3. Experience the error


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.