E-CLOUD: When Deploying HCM PUM# 36 In Cloud Manager Failed With Error "The puppet profile pt_prcs got failed. Check pt_prcs.log for details"
(Doc ID 2757557.1)
Last updated on MAY 02, 2023
Applies to:
PeopleSoft Cloud Manager - Version 10 and laterInformation in this document applies to any platform.
Symptoms
When attempting to deploy HCM PUM #36 environment in Cloud Manager,
the deployment stopped at the following task
PscPuppet.puppet_current_run:
Terminating activity since there is an error! The puppet profile pt_prcs got failed. Check pt_prcs.log for details.
and the remote_out.log shows
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Setup Cloud Manager 11
2. Download and Deploy HCM PUM #36
3. Experience the error
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |