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Attempt to Terminate COBRA Covearage Ends with Error (Doc ID 2758324.1)

Last updated on MARCH 05, 2021

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

A terminated employee elected to participate in a COBRA medical plan. That enrollment was entered and saved with the default Election Date, which was the day the entry was done. The employee then voluntarily wanted to terminate that participation. When attempting to enter the termination, the following error was triggered:


Steps to reproduce the issue:

     1. Enter the election for the medical plan (Navigation: Benefits > Administer COBRA Benefits > Manage Automated Participation > Participant Elections).
     2. Run the COBRA Administration process to record the enrollment (Navigation: Benefits > Administer COBRA Benefits > Manage Automated Participation > Qualify Event/Proc Enrollment).
     3. Attempt to terminate the COBRA enrollment (Navigation: Benefits > Administer COBRA Benefits > Terminate COBRA Coverage > Terminate Participant).

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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