My Oracle Support Banner

Fluid Benefits Summary Page Showing Contact Information Twice After Hitting The Refresh Button (Doc ID 2759472.1)

Last updated on NOVEMBER 10, 2023

Applies to:

PeopleSoft Enterprise HCM eBenefits - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On the Fluid Benefits Summary page (Navigation: Employee Self Service > Benefit Details > Benefits Summary) the Contact Information panel appears on the right side of the page as expected. However, when changing the My Benefits On date and clicking the Refresh button, a second Contact Information panel also appears at the bottom of the page. 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.