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For Life Events, the Benefit Enrollment Tiles for Life Plan Types May Display a Monthly Cost Amount Instead of a Pay Period Cost Amount. (Doc ID 2765430.1)

Last updated on APRIL 12, 2021

Applies to:

PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

For Life Events, the Benefit Enrollment tiles for Life Plan Types may display a monthly cost amount rather than a pay period cost amount for Benefit Plans that are configured at the employee record. The text on the tile says Pay Period Cost, however, the cost may not match the estimated pay period cost amount displayed on the Life Plan enrollment page.

The issue can be reproduced at will with the following steps:

  1. Log in as an employee and begin a Life Event.  Employee Self Service > Benefits Detail > Life Event.
  2. Review the Benefit Enrollment tiles for Life Plans which may show a monthly cost rather than the pay period cost that is calculated on the detail plan selection page found when clicking the Tile.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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