Employees Attempting to Start a Life Event Get Error: SecurityException: You do not have access to Activity Guide Instance 'EF_xxxxxxx'. (263,90)
(Doc ID 2767092.1)
Last updated on SEPTEMBER 12, 2024
Applies to:
PeopleSoft Enterprise HCM eBenefits - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
When an employee tries to start a Life Event, they get the following message:
Steps to reproduce the issue:
1. Employee navigates to Employee Self Service homepage > Benefit Details tile > Life Events tile.
2. Select Life Event type.
3. Enter Date of Event.
4. Click Start Life Event.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |