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Employees Attempting to Start a Life Event Get Error: SecurityException: You do not have access to Activity Guide Instance 'EF_xxxxxxx'. (263,90) (Doc ID 2767092.1)

Last updated on APRIL 18, 2023

Applies to:

PeopleSoft Enterprise HCM eBenefits - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


When an employee tries to start a Life Event, they get the following message:

Steps to reproduce the issue:

     1. Employee navigates to Employee Self Service homepage > Benefit Details tile > Life Events tile.
     2. Select Life Event type.
     3. Enter Date of Event.
     4. Click Start Life Event.




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