My Oracle Support Banner

Eprocurement Supplier Punchout Failing With Error: An error occurred when transferring to or from the merchant's site. (18036,3410) and Status Code: 403 - Forbidden (Doc ID 2771054.1)

Last updated on APRIL 23, 2021

Applies to:

PeopleSoft Enterprise SCM eProcurement - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Supplier Punchout fails with the error An error occurred when transferring to or from the merchant's site. (18036,3410) and Status code: 403 Forbidden.


Error:



Steps to reproduce:

1) Go to eProcurement > Requisition
2) Click on Punchout link
3) Get above error



Changes

 Issue started happening after refreshing non-production environments.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.