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No Matching Buffer Found Error When Opening Existing Data Under Page and Field Configurator (Doc ID 2784677.1)

Last updated on JANUARY 25, 2024

Applies to:

PeopleSoft Enterprise CS Campus Community - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to open existing data like CLASS_DATA under Page and Field Configurator, the following error is shown:

Error Message:

When retrieving data for a page, a data value was retrieved for which there was no matching data value at a higher level scroll entry. (For example, at scroll level 2, a value of ABC was read in and scroll level 1 contained this higher level field but did not have a row with a key value of ABC.) This usually occurs because of an error in a database record or view; or because of improper deletion of values in a database. Correct the page definition or contact your system administrator.

Steps to reproduce the issue:

  1. Navigate to Enterprise Component > Page and Field Configuration > Page and Field Configurator
  2. Click Search
  3. Open existing CLASS_DATA -- error is shown

Changes

This issue started after applying Campus Solutions 9.2.021

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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