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EAP: Out of Balance Error Encountered When Deleting and Recopying to Invoice Line Then Saving Voucher (Doc ID 2785540.1)

Last updated on JULY 14, 2021

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Out of Balance error encountered when deleting and recopying to invoice line then saving voucher
 
ERROR

 

 


STEPS
 
1. Navigate to Define User Preferences

2. Click Procurement

3. Select Require Balanced Invoice checkbox

4. Create and dispatch PO

5. Create a quick invoice

6. Change the PO Number to deliberately cause the quick invoice to go in error when Voucher Build is ran

7. Run Voucher Build
    - Quick Invoice went to error as expected (Pre-Edit Error)

8. After the voucher goes to pre-edit, click on the line details and delete the existing lines

9. After the voucher goes to pre-edit, click on the line details and delete the existing lines

10. Go to Copy From Source Document, click on Purchase Order Only and click on ho

11. Select the correct PO and the line and copy the lines to the Invoice

12. Make sure the amounts are same everywhere

13. Try to save the PO and the error pops up




Cause

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In this Document
Symptoms
Cause
Solution
References


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