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Why Is the Status of the Instance on the Manage Benefits Instance Page Not Updated when Benefits Administration Completes Processing of the Related Life Event? (Doc ID 2790176.1)

Last updated on AUGUST 23, 2023

Applies to:

PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


When Self Service Life Events are processed through Benefits Administration to closure, why is the status of the Instance on the Manage Benefit Instances page being updated?


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