Saving a New Dependent Triggers Error: Beneficiary 04 [name] is not eligible for [Plan Type] plans (3000,100) (Doc ID 2790465.1)

Last updated on AUGUST 23, 2023

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

When trying to save dependent details in the Add Individual Dependent/Beneficiary Information page, the following error occurs:

Steps to reproduce the issue:

1. Update dependent details and save (Navigation: Self Service > Benefits > Add/Review Dep/Ben).

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In this Document

Symptoms

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