EEX 9.2: Page and Field Configurator Not Automatically Populating Payment Type Defined Default Value Into Fluid My Wallet Entry Page for the Initial Row (Doc ID 2793660.1)

Last updated on JUNE 01, 2023

Applies to:

Symptoms

It has been detected that the Default Value defined at the Page and Field Configurator level for Component EX_MY_WALLET_FL, on Field Payment Type (Record Field PS_EX_TRANS.EXPEND_MTHD), is not being properly automatically populated by the system when the stated page is being loaded online for the initial row displayed.

If the User clicks on the + icon to add a second My Wallet entry, that row will have the Payment Type field correctly populated with the defined default value.

REPLICATION STEPS:

    1.- Log into the FSCM Online Application as a System Administrator
    2.- Navigate to: Enterprise Components > Page and Field Configuration > Page and Field Configurator
    3.- Add a new value for Component Name EX_MY_WALLET_FL, under Market Global, and Configuration Type Standard
    4.- On the Page Configuration tab, define Sequence Number 1, and click on the SELECT FIELDS button
    5.- From the Primary Page drop down, select the value '04-Wallet Entry' and click on SEARCH button
    6.- From the list of Fields displayed, select the 'Payment' row (Record EX_TRANS, Field EXPEND_MTHD)
    7.- Click on the OK button
    8.- In the new Payment row that has been added into the 'Configure Field Properties' section, define 'Default Value = CHK'
    9.- Save the changes
    10.- Click on the VALIDATE CONFIGURATION button
    11.- Confirm that the system pops up Message (18111,25019) confirming the validation was correct without any errors detected
    12.- Go to the User List tab, and define the below set up:
              a) Level = Header Level
              b) Applies To = All With Excluded Roles/Users
    13.- Go to the 'Map to Portal Registry' tab, select the 2 EMPLOYEE listed rows, and click on the APPLY CONFIGURATION button
    14.- Confirm that the system pops up Message (18111,25043) confirming the mapping of the configuration to the Component Events
    15.- Log into the FSCM Online Application as an Expenses User
    16.- Navigate to the Employee Self-Service Fluid Homepage, and click on the Expenses Tile
    17.- Click on the Add Quick Expense Tile
    18.- ISSUE: Note that on the initial My Wallet expense created, the Payment Type is blank, and not defaulting the CHK value defined at Page & Field Configurator
    19.- Navigate to the Employee Self-Service Fluid Homepage, and click on the Expenses Tile
    20.- Click on the My Wallet Tile
    21.- Click on the 'Add Expense' button
    22.- ISSUE: Note that on the initial My Wallet expense created, the Payment Type is blank, and not defaulting the CHK value defined at Page & Field Configurator

To gather more information concerning this scenario and its related problem, refer to the available Replication Steps PDF Document here linked containing the complete configuration and the replication steps necessary to reproduce the issue.

The Page and Field Configurator settings are being largely ignored, and as such, renders useless the functionality, as the business needs cannot be accommodated, limiting the options to get the desired outcome from the delivered functionality.

The settings defined at the Page and Field Configurator level for the Component EX_MY_WALLET_FL, at the Fluid My Wallet Entry page (EX_TRANS_LN_FL) level, should be properly triggered, so the defined Default Values should automatically populate the fields set up upon loading the page online.

Changes

Cause

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