E-IB: Integration Broker Message Stuck in New Status in Operation Instance Intermittently (Doc ID 2796270.1)

Last updated on SEPTEMBER 27, 2024

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.57 and later
Information in this document applies to any platform.

Integration Broker Message Stuck on New Status intermittently in Operation Instance.

The issue can be reproduced at will with the following steps:

1. Navigate to PeopleTools>Integration Broker>Service Operation Monitor>Monitoring>Asynchronous Service Operation.

2. Change Queue level to Oper Instance.

3. Click Refresh button.

4. Observe Message stuck in New status.

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In this Document

Symptoms

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