Supplier Contracts Document Approvers Will Be Directed to Fluid Approval Page From Link in Email Notifications if Approvers Have Approvals Fluid Role. (Doc ID 2797874.1)

Last updated on AUGUST 02, 2023

Applies to:

Symptoms

Approvers have fluid approvals turned for documents created via supplier contracts,still the link in the email sent to the approver opens the classic approval page.



The issue can be reproduced at will with the following steps:
1.  Supplier Contracts Installation Options. Workflow is turned on for Documents
2.  Setup simple workflow for Documents.
3.  User Profile- Approval Fluids role is assigned to VP1.
4.  Add a new document
5.  Click Create Document
6.  Answer the wizard questions. Flick Finish
7.  Click Submit for Approval
8.  Document is submitted for approval and routed to VP1.
9.  Open email received and click on the link
10.Classic approval page opens instead of fluid approval page.

 

Changes

Cause

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