E- CLOUD : Shift Process Failed with error ORA-19690: backup piece release 184.108.40.206.0 incompatible with Oracle release 220.127.116.11.0
(Doc ID 2801783.1)
Last updated on AUGUST 25, 2021
Applies to:PeopleSoft Cloud Manager - Version 10 and later
Information in this document applies to any platform.
When attempting to create PeopleSoft Environment using Cloud Manager(Shift Provision) it fails with the following error in the browser,
and in the below log file following error is captured
/opt/oracle/psft/home/psadm2/psft/data/cloud/cmlogs/envs/<env name>/SHIFT_DEPLOY_instance_1_<date time>/psft_activity_dbtier_install_3_<date time>/remote_out.log
The issue can be reproduced at will with the following steps:
1. Lift the environment with CM 12 and database version is 19c
2. Attempt to shift with CM 12 with database version 18.14
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document