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HCM 9.2 Enhanced Address Configuration as of HCM 9.2 PUM Image 39 – Application Engine DC32852723 runs to Errror: “Fetching array element 0: index is not in range 1 to 24. (180,252)” (Doc ID 2802502.1)

Last updated on SEPTEMBER 09, 2021

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

The enhanced Global Address Configuration feature gives your organization control over how to display address fields by Country. The new address formatting allows customers to configure for country addresses like South Africa or Russia, which are not delivered by Oracle.
This new feature gives the users the option to select which address fields display on the data entry pages on both Classic and Fluid pages.

The design offers flexibility on the configuration of the address properties such as Field Length or identify if a Field is required. The users can also add their own cross validation logic if the existing validation is not sufficient.

When using the new Global Dynamic Address page (EO_ADDR_GBL_SEC) for the data entry, the entry invalidation page gives you the ability to add or remove an address field as well as indicate other elements such as field order and prompt controls.

These address enhancements are available in HCM including in Recruiting, Employee Self Service, Benefits and Health and Safety.

This functionality has been delivered together with <Bug 32852723> - GLOBAL ADDRESS FORMAT CONFIGURABILITY - SETUP AND ADDRESS APPLICATION CLASS together with HCM PUM Image 9.3.039.

While applying HCM 9.2 PUM Image 39, according to the Supplemental Documentation for the <Bug 32852723>, the Application Engine DC32852723 was supposed to update table PS_EO_ADDR_FMT_TBL, however it is failing with the below error during Change Assistant Installation.
The Error is captured in the Application Engine Log DC32852723:

Changes

 Issue is encountered after applying HCM 9.2 PUM Image 39

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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