EEX 9.2: Fluid Travel Authorization Entry Page Has Issues Supporting Expense Type Mileage (Doc ID 2811004.1)

Last updated on JUNE 01, 2023

Applies to:

Symptoms

With the newest enhanced functionality delivered in PeopleSoft Enterprise FSCM 9.2 Image #38, the Fluid Travel Authorization entry component is more versatile, and data entry friendly for Users. However, a problem has been detected when trying to use an Expense Type of Mileage, which does not seem to be yet fully working as per expected, when compared to Online Classic functionality. Users are able to select from the Expense Type drop-down list the value for MILEAGE, but the below would still be a problem:

    - The Amount field remains grayed out both at the Travel Authorization main page (Page EX_TAUTH_FL), as well as at the Line Detail page (Page EX_TAUTH_DT_LN_SCF)
    - The Miles/KMs field is not being displayed at the Line Detail page (Page EX_TAUTH_DT_LN_SCF), so Users cannot manually enter it
    - The Distance Rate field is also not being displayed at the Line Detail page (Page EX_TAUTH_DT_LN_SCF)

If multiple Travel Authorization Lines exist, upon saving and trying to submit the transaction, the Amount field will become editable for the Mileage line at the Travel Authorization main page (Page EX_TAUTH_FL), but then the line will get flagged in error due to missing Originating Location not being defaulted from the Header level, (issue that is being handled through separate <Bug 32806464> ).

REPLICATION STEPS:

    1.- Log into the FSCM Online Application as an Expenses User
    2.- Navigate to: Set Up Financials/Supply Chain > Product Related > Expenses > Purchase > Expense Type
    3.- Open the existing Expense Type MILEAGE, and make sure to enable the below settings:
              a) Transportation Type = Y
              b) Expense Type Edit = Automobile
    4.- Navigate to: Set Up Financials/Supply Chain > Product Related > Expenses > Management > Transportation Types
    5.- Create a brand new Transportation Type value
    6.- Navigate to: Set Up Financials/Supply Chain > Product Related > Expenses > Management > Distance Rate
    7.- Define a new Distance Rate for Set ID SHARE, Expense Type MILEAGE, Country USA, and enter a rate value, as well as the Transportation Type previously created
    8.- Navigate to the Employee Self-Service Fluid Homepage
    9.- Click on the Travel Authorizations Tile
    10.- Click on the Add Travel Authorizations button
    11.- Define the Travel Authorization Header required fields, (Such as Business Purpose, Description, Comments, Billing Type, From and To Travel fields, as well as From and To Date fields)
    12.- Manually add a new Line into the Travel Authorization, choose the MILEAGE Expense Type
    13.- ISSUE: Confirm that the Amount field is currently grayed out
    14.- Click on the Details button at the line level
    15.- ISSUE: In the Line Detail page, the Amount field is still grayed out, as well as having the Miles/KMs and Distance Rate fields not being displayed
    16.- Click on Done button
    17.- Save the Travel Authorization at this stage
    18.- The system throws an Error Message for the MILEAGE related Travel Authorization line

To gather more information concerning this scenario and its related problem, refer to the available Replication Steps PDF Document here linked containing the complete configuration and the replication steps necessary to reproduce the issue.

ERROR MESSAGE:

Changes

Cause

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