EAP: How to Handle One Vendor Payment Rejection That Was Reconciled as a Group? (Doc ID 2811519.1)

Last updated on NOVEMBER 16, 2023

Applies to:

Goal

How to handle one Vendor Payment Rejection that was reconciled as a group?

Background details:

• Voucher payment done - AP process batch pay cycle, consist of multi vendors.
• Bank statement also provide the credit amount - Once the payment processed, currently bank is sending the statement as lumpsum amount to be paid to Vendor instead of individual transactions.
• Bank Reconciliation is done between Bank Statement and Voucher payments.
• Entries are posted to GL.
• After few days, bank informed payment for one of the vendors inside the batch is rejected due to invalid bank details and return the fund to the customer bank account.
• After checking and obtaining the correct bank account, AP will re-effect the payment to vendor.

Solution

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