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BI 9.2: Problem With BI Publisher AR Invoice Address (Doc ID 2815872.1)

Last updated on OCTOBER 27, 2021

Applies to:

PeopleSoft Enterprise SCM Billing - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When an AR invoice has a Ship-To Location whose address consists of more lines than the Bill-To Location has, the invoice image contains the Bill-To Address lines plus the extra Ship-To Location address line.

Replication Steps:

1. Customer setup Location 1 with Address 1 and Address 2
2. Customer setup Location 2 with Address 1
3. Setup Invoice Formatting Options / Invoice Form XMLPUB with XML Publisher Report ID BI_PRNXPN01
4. Create new billing online invoice and select Invoice Form XMLPUB
5. Select Address Info Attention To 3 and Location 2 Address 1 is defaulted to LOC 2A
6. Header - Order Info Ship Loc 1
7. Select Bill To display LOC 2A from Location 2 and TEST LOCATION 1 from Location 1

Cause

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In this Document
Symptoms
Cause
Solution
References


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