ELM 9.2: Auto Mark Class Completion Process Reverts Learner's Enrollment Status To Incomplete (Doc ID 2817114.1)

Last updated on JULY 21, 2023

Applies to:

Symptoms

Learners Status is updated to Not Completed after running the Auto Mark Class Completion process.

Steps to Reproduce the issue:

Prerequisite:

1. Make sure Learner doesn't have an active enrollment, otherwise, drop the active enrollment first.
2. Learner should be part of Mandatory learning setup selection criteria.

1. Navigate to Navbar > Enterprise Learning > Catalog > Maintain Classes,Class code: MDC CAD/CAM Programming 01
2. Auto Mark Completion: Enabled
3. Click on the Mandatory Learning Setup link then update Mandatory Learning,Learning Period Days: 5

4. Click on the OK button and SAVE
5. Navigate to Navbar > Enterprise Learning > Learner Tasks > Enroll Learners
6. Enter search parameters then click on the Search button
7. Employee ID: K0G004, Click on the Select button
8. Enter Class Code then click on the Search button
Class Code: MDC CAD/CAM Programming 01 and Click on the Enroll button

9. Enter search parameters then click on the Search button
a. Employee ID: K0G004
10. Select Employee then click on the Submit Enrollment button
a. Employee ID: K0G004
b. Select: Checked

11. Navigate to Navbar Enterprise Learning > Learner Tasks > Administer Class Rosters, enter search parameters, then click on the Search button:
a. Class Code: MDC CAD/CAM Programming 01

12. Click on the search result
13. In the Class Roster, mark Learner enrolled in previous step as Attended and save
14. Update the dates from backend so that enrollment, etc. was done in the past:

Sample:
UPDATE PS_LM_ENRLMT
SET LM_TARGET_CMPL_DT = LM_TARGET_CMPL_DT - 7, LM_STTS_CHANGE_DT = LM_STTS_CHANGE_DT - 7, LM_ENRL_DT = LM_ENRL_DT - 7, LM_COMPL_DT = LM_COMPL_DT - 7
WHERE LM_ENRLMT_ID =

15. Navbar > Enterprise Learning > Auto Mark Class Completion and run the process
16. Navbar Enterprise Learning > Learner Tasks > Administer Class Rosters, enter search parameters, then click on the Search button:
Class Code: MDC CAD/CAM Programming 01
Status is updated to Incomplete.

Cause

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