My Oracle Support Banner

ELM 9.2: Auto Mark Class Completion Process Reverts Learner's Enrollment Status To Incomplete (Doc ID 2817114.1)

Last updated on OCTOBER 26, 2021

Applies to:

PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Learners Status is updated to Not Completed after running the Auto Mark Class Completion process.

NOTE: In the Example below, user details / customer name / address / email / telephone number represent a fictitious sample (based up made up data used in the Product name test environment). Any similarity to actual persons, living or dead, is purely coincidental and not intended in any manner.



Steps to Reproduce the issue:

Prerequisite:

1. Make sure Learner doesn't have an active enrollment, otherwise, drop the active enrollment first.
2. Learner should be part of Mandatory learning setup selection criteria.

1. Navigate to Navbar > Enterprise Learning > Catalog > Maintain Classes,Class code: MDC CAD/CAM Programming 01
2. Auto Mark Completion: Enabled
3. Click on the Mandatory Learning Setup link then update Mandatory Learning,Learning Period Days: 5

4. Click on the OK button and SAVE
5. Navigate to Navbar > Enterprise Learning > Learner Tasks > Enroll Learners
6. Enter search parameters then click on the Search button
7. Employee ID: K0G004, Click on the Select button
8. Enter Class Code then click on the Search button
Class Code: MDC CAD/CAM Programming 01 and Click on the Enroll button

9. Enter search parameters then click on the Search button
a. Employee ID: K0G004
10. Select Employee then click on the Submit Enrollment button
a. Employee ID: K0G004
b. Select: Checked

11. Navigate to Navbar Enterprise Learning > Learner Tasks > Administer Class Rosters, enter search parameters, then click on the Search button:
a. Class Code: MDC CAD/CAM Programming 01

12. Click on the search result
13. In the Class Roster, mark Learner enrolled in previous step as Attended and save
14. Update the dates from backend so that enrollment, etc. was done in the past:

Sample:
UPDATE PS_LM_ENRLMT
SET LM_TARGET_CMPL_DT = LM_TARGET_CMPL_DT - 7, LM_STTS_CHANGE_DT = LM_STTS_CHANGE_DT - 7, LM_ENRL_DT = LM_ENRL_DT - 7, LM_COMPL_DT = LM_COMPL_DT - 7
WHERE LM_ENRLMT_ID =

15. Navbar > Enterprise Learning > Auto Mark Class Completion and run the process
16. Navbar Enterprise Learning > Learner Tasks > Administer Class Rosters, enter search parameters, then click on the Search button:
Class Code: MDC CAD/CAM Programming 01
Status is updated to Incomplete.

 



Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.