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EAP: PO Not Available to Copy Into Voucher After Bug 25824939, Invalid Value – Press the Prompt Button or Hyperlink for a List of Valid Values (15,11) (Doc ID 2819330.1)

Last updated on NOVEMBER 08, 2021

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Users receive a message stating a PO is not available to copy into a voucher when there are still open items in the PO

MESSAGE:
Invalid value – press the prompt button or hyperlink for a list of valid values (15,11)

STEPS:
1. Per Oracle document Doc ID 2306311.1 the similar behavior where cancelled receivers were causing the same flag status in the SERIAL_STATUS field of the RECV_LN_SHIP_FS table was fixed in PUM 2. We now see the same sporadically without any attempts to cancel any receiver distributions and some that were cancelled.
3. Purchasing > Receipts > Add/Update Receipts > Status = Open and Serial Control Y = Incomplete
4. Try to add voucher using the PO tied to this receipt voucher page > Accounts Payable > Vouchers > Add/Update > Regular Entry > Add
5. Enter PO Unit and PO Number > PO Number Message: Invalid value – press the prompt button or hyperlink for a list of valid values (15,11)

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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