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If User is in not in Position but have a Reports to then Guided Self Service should show Reports To instead Supervisor. (Doc ID 2819963.1)

Last updated on NOVEMBER 08, 2021

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

 If the user is in not in Position but have a Reports to then Guided Self Service should show Reports To instead Supervisor.

Regarding Page.Field JOB_DATA_JOBCODE.REPORTS_TO PeopleBooks states
Reports To: " If you have not assigned the person to a position and you assigned a reports to ID to a department in the Department table, a default reports to ID appears.
If you did not designate a reports to ID on the Department table, enter a reports to ID here, if applicable."

The issue can be reproduced at will, following the below steps:

1.  Login as Workforce Administrator
2.  Go to Workforce Administrator > Job Information > Job Data
3.  Enter any Employee ID
4.  Click on the Job Information Tab
5.  For an Employee ID where a Position Number is not assigned, update the Reports To field.  Save.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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