If User is in not in Position but have a Reports to then Guided Self Service should show Reports To instead Supervisor.
(Doc ID 2819963.1)
Last updated on JANUARY 26, 2024
Applies to:
PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
If the user is in not in Position but have a Reports to then Guided Self Service should show Reports To instead Supervisor.
Regarding Page.Field JOB_DATA_JOBCODE.REPORTS_TO PeopleBooks states
Reports To: " If you have not assigned the person to a position and you assigned a reports to ID to a department in the Department table, a default reports to ID appears.
If you did not designate a reports to ID on the Department table, enter a reports to ID here, if applicable."
The issue can be reproduced at will, following the below steps:
1. Log in as Workforce Administrator
2. Go to Workforce Administrator > Job Information > Job Data
3. Enter any Employee ID
4. Click on the Job Information Tab
5. For an Employee ID where a Position Number is not assigned, update the Reports To field. Save.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
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