My Oracle Support Banner

E-Chatbot: Unable to recognize Special Characters in Chatbot (Doc ID 2821479.1)

Last updated on AUGUST 27, 2023

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.58 and later
Information in this document applies to any platform.


Unable to recognize Special Characters in Chatbot.

The issue can be reproduced with the following steps:

1. Provide any name which has special character

2. Chatbot display it as '?'



To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.