E-Chatbot: Unable to recognize Special Characters in Chatbot (Doc ID 2821479.1)

Last updated on AUGUST 27, 2023

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.58 and later
Information in this document applies to any platform.

Unable to recognize Special Characters in Chatbot.

The issue can be reproduced with the following steps:

1. Provide any name which has special character

2. Chatbot display it as '?'

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In this Document

Symptoms

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