My Oracle Support Banner

E-IB: "javax.net.ssl.SSLHandshakeException: No appropriate protocol (protocol is disabled or cipher suites are inappropriate)" Gateway Error After TLSv1.2 is Enforced (Doc ID 2821545.1)

Last updated on APRIL 13, 2023

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.53 and later
Information in this document applies to any platform.

Symptoms

After updating IBM JDK to 8_6_4, pinging a node used for an integration with a third party(on TLSv1.1) is failing with the following error:

ERROR from errorLog.html:
-------------------------


The issue can be reproduced at will with the following steps:
1. Update IBM java version
2. Test integration with the third party by pinging the external node
3. Encounter error

Changes

 Update java version to IBM JDK 8.0(+).

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.