Approval History Page Does Not Display Approved Life Event Document Details
(Doc ID 2822244.1)
Last updated on MAY 02, 2023
Applies to:
PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
After an employee's Life Event document is approved, the Approval History page does not display the approved document details.
Replication Steps:
1. Employee logs in and uploads a document to submit for approval for a life event. Employee Self Service > Benefit Details > Life Events.
2. Approver reviews and Approves the benefit document uploaded by employee. Manager Self Service > Approvals.
3. Approver when check Approval history, transaction row is available, but transaction details are missing and cannot view the document. Manager Self service > Approvals > Approval History.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |