My Oracle Support Banner

Enrollment Preview Statement Button on Fluid Benefit Enrollment Page Displays Although Statements Are Suppressed (Doc ID 2825988.1)

Last updated on JANUARY 24, 2022

Applies to:

PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When the Enrollment Preview and Submitted Enrollment Statements are suppressed, the Enrollment Preview Statement button still displays on the Fluid Benefit Enrollment page. When the button is clicked, nothing happens.

Steps to reproduce the issue:

     1. Navigate to Employee Self Service homepage > Benefit Details tile > Benefits Enrollment tile.
     2. Open an event that has Enrollment Preview and Submitted Enrollment Statements suppressed.
     3. Click the Enrollment Preview button.

 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.