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EEC 9.2: Trash Can Icon Is Grayed Out for First Selected Delegate Row on Fluid Delegation Request Step 2 Page (Doc ID 2827087.1)

Last updated on MAY 09, 2023

Applies to:

PeopleSoft Enterprise FIN Expenses - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms


The Trash can icon is not enabled for the first delegate row selected at the Step 2 of 4 Delegates page (Panel EODL_PROXY_SEL_FL), while creating a new Fluid Delegation Request.

REPLICATION STEPS:

  1.- Log into the FSCM Online Application as a System Administrator User
  2.- Navigate to: PeopleTools > Security > User Profiles > User Profiles
  3.- Open the PeopleTools Profile for User ID EXS1
  4.- Go to the Roles tab
  5.- Add the delivered roles of EODL_User, and EODL_Administration
  6.- Log into the FSCM Online Application as User ID EXS1
  7.- Navigate to: Enterprise Components > Delegation > Create Delegation Request
  8.- Fill in the Start Date, End Date, and Comments fields
  9.- Click on NEXT button
  10.- At the Delegates page (Step 2 of 4), click on the 'Add Delegate' button
  11.- Perform a search on User IDs MGR1 and MGR2, and add them to the list of delegates
  12.- Return to the Delegates page, and confirm that User IDs MGR1 and MGR2 are displaying as potential delegates, select both rows
  13.- ISSUE: Confirm that while the Trash Can icon from the second row is clickable, the one for the first row is grayed out

To gather more information concerning this scenario and its related problem, refer to the available Replication Steps PDF Document here linked containing the complete configuration and the replication steps necessary to reproduce the issue.

Users are unable to delete the first row of Delegates displayed, while other rows can freely be removed. This confuses Users, as there is no logical explanation as to why the first row cannot be deleted, specially if it was added by mistake.

All rows in the Delegates page (Step 2 of 4 of Create Delegation Request) should be able to get deleted, with the Trash Can icon clickable, if needed.

NOTE: In the images/screenshots/examples mentioned and/or the attached document, user details / company name / address / email / telephone number represent a fictitious sample (based upon made up data used in the Oracle Demo Vision instance).  Any similarity to actual persons, living or dead, is purely coincidental and not intended in any manner.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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