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E-PUM: Unable to Save My Oracle Support (MOS) Credentials in PeopleSoft Automated Updates (PAU) Settings Java Exception: Server Error or Connection timed out (Doc ID 2829815.1)

Last updated on DECEMBER 22, 2021

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.59 to 8.59 [Release 8.4]
Information in this document applies to any platform.

Symptoms

Customers using PUM Automated Updates may encounter any of the below errors while saving MOS credentials on the PAU Settings page.

1. Server Error

 

Steps

1. Log in to the PeopleSoft Update Manager (PUM) Source through a web browser.
2. Click on the 'Update Settings' tile on the 'Update Manager' homepage.
3. Set up the User ID and Password for your MOS Credentials in order to download patches.
4. Save.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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