Benefits Administration Inserts Termination Rows for Plans Already Terminated
(Doc ID 2830146.1)
Last updated on JULY 01, 2024
Applies to:
PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
Events processed in On-Demand Event Maintenance are inserting termination records for Life Benefit Plans.in a Plan Type that has now been discontinued, even though employees previously had waived coverage or already had termination records.
STEPS
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The issue can be reproduced at will with the following steps:
1. Run On-Demand Event Maintenance for Event Maintenance Events (Navigation: Benefits > Manage Automated Enrollment > Events > On-Demand Event Maintenance).
Cause
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In this Document
Symptoms |
Cause |
Solution |