ABMGT/TL: Cancelled Absence Events (Originating from Time Sheet) Still In Manager's Pending Approvals (Doc ID 2830305.1)

Last updated on FEBRUARY 02, 2023

Applies to:

Symptoms

Absence Management/Time and Labor 9.2: Absence events, which are entered on the timesheet (thus requiring manager approval) and subsequently cancelled (with no approval necessary) still show as submitted/requiring approval by manager.

Steps to Reproduce:

1. TL approval rules are used for Absences entered via the timesheet - Navigate:Setup HCM>Product Specific>Time and Labor Installation: Under the "Fluid Timesheet Options, the check box "Use Absence Approval Definition for Request Absence" is NOT checked).
2. Absence Cancellations do not require approval - Navigate:Setup HCM>Product Specific>Global Payroll and Absence Management>Absence Management>Configure Country Take Setup: on the first page, Absence, Cancellation option is used, however no Approval Definition is setup. Thus, cancellations are automatically approved.
3. Employee enters an Absence Event via the timesheet - Time Tile>Enter Time Tile.
4. The event is routed to the manager for approval in reported time.
5. Before manager can approve the event, Employee cancels the Absence- Time Tile>Cancel Absence Tile.
6. As per setup, it is automatically approved.
7. Manager signs into the system and sees the event under the Push Notification, as a counted entry on the Approvals Tile and under Reported Time as submitted and requiring approval.

Note: if configuration per step 1 is set to follow Absence Approvals, the event is removed from pending Absence approvals and the count will reflect properly on the manager's Approvals Tile.

Changes

Cause

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