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Calculated Base For Supplemental Life and Supplemental Accidental Death and Disability (AD/D) Benefit Plans Incorrect in Benefits Administration and Payroll (Doc ID 2830308.1)

Last updated on DECEMBER 23, 2021

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

The Calculated Base for Supplemental Life and AD/D Plans is calculated incorrectly, that is, not based on the appropriate Coverage Formulas in both Benefits Administration and payroll.

Steps to reproduce the issue:
 
     1. Create Open Enrollment Events (Navigation: Benefits > Manage Automated Enrollment > Events > Run Automated Event Processing).
     2. Employee navigates to Employee Self Service homepage > Open Enrollment tile, Benefits Enrollment step.
     3. Select the Supplemental Life tile. Coverage amounts shown are incorrect.
     4. Calculate a payroll (Navigation: Payroll for North America > Payroll Processing USA > Produce Payroll > Calculate Payroll).
     5. Review the calculated paycheck (Navigation: Payroll for North America > Payroll Processing USA > Produce Payroll > Review Paycheck). Calculated Base is incorrect for Supplemental Life deduction.

Cause

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In this Document
Symptoms
Cause
Solution


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