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E-DPK: DPK Fails to Retrieve Operating System Facts with Facter on Windows Datacenter Edition - WARNING: Unable to retrieve the value for fact [is_virtual] (Doc ID 2832956.1)

Last updated on OCTOBER 26, 2022

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.59 and later
Information in this document applies to any platform.


On : 8.59 version, Updates and Fixes

When attempting to deploy HCM PUM Image 40, the following error occurs in the DPK setup log.



The issue can be reproduced at will with the following steps:
1. Download the HCM PUM Image 40 DPK setup files.
2. Extract zip file 1.
3. Run the setup script.
4. Error occurs when attempting to retrieve the "is_virtual" fact through Facter & Puppet.




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