EPY: Pay Calculation Creating Errors After Mid-Period Pay Group Change
(Doc ID 2844819.1)
Last updated on APRIL 15, 2024
Applies to:
PeopleSoft Enterprise HCM Payroll for North America - Version 9.2 and laterInformation in this document applies to any platform.
Symptoms
When running PAY011 report, it is listing 008019 Retro Pay Request Not Found error even though there is no retro request for the employee.
It list following error for employee with no retro request:
008019 Retro Pay Request Not Found
A Retro Pay Request for the sequence number on the paysheet's retro earnings could not be found. This could indicate a data corruption issue. Please check that the Retro Pay Sequence Number below belongs to a Retro Pay Request generated for this employee. If necessary, turn off the 'OK To Pay' checkbox on this payline to remove the retro earnings from the paycheck.
Retro Pay Sequence No:;0;
The error should not be listed.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |