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Beneficiaries with Current Beneficiary Designation Do Not Display on the Update Beneficiary Designation Page for Pension Plan (Doc ID 2853125.1)

Last updated on FEBRUARY 07, 2024

Applies to:

PeopleSoft Enterprise HCM Benefits Administration - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

All beneficiaries do not display on the Update Beneficiary Designation pop-up page for Pension Plan 1 - U.S. The current beneficiary, that is, one already receiving a percentage of the pension doesn't display; only beneficiaries with no current percentage designation display.

Steps to reproduce the issue:

     1. Navigate to Employee Self Service homepage > Benefit Details tile > Benefit Summary tile > Pension Plan 1 – U.S. tile.
     2. Select the Update Beneficiary Designation button.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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