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Duplicate Message 'One Phone Number Must Be Checked as Preferred.' Appeared on Profile Tile Contact Page. (Doc ID 2856133.1)

Last updated on JANUARY 25, 2024

Applies to:

PeopleSoft Enterprise CS Campus Self Service - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When the user attempt to navigate to Profile Tile >  Contact details page and uncheck the preferred checkbox then save the page , duplicate message "One Phone number must be checked as Preferred." can be seen.


The issue can be reproduced at will with the following steps:

  1. Login as Student > Click Profile Tile.
  2. Click on Contact Detail Link then Click on Phone
  3. Uncheck Preferred checkbox
  4. Click Save 
  5. Message appears.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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