E-FLIUD: PT 8.59 Error "Your PeopleSoft Connection Has Expired" When a Users Adds The "Change My Password" to Their Homepage.
(Doc ID 2856888.1)
Last updated on MARCH 20, 2022
Applies to:
PeopleSoft Enterprise PT PeopleTools - Version 8.59 and laterInformation in this document applies to any platform.
Symptoms
After upgrading to PT 8.59 The “Change My Password” functionality works fine if a user navigates via the menu to the page. However if the user navigates to the “Change My Password” page and uses the 3 dots on the navigation bar to “Add to Homepage”, when using the tile
from the homepage to change the user's password this kicks the user out of the application with the error "Your PeopleSoft connection has expired".
STEPS
1) Create user.
2) navigate to change password page via the menu.
3) Click on the 3 dots next to the navigation bar and add this page to Homepage.
4) Logout and then log back in and use the new tile “Change My Password” on the homepage to change your password.
5) User will get kicked out of the application with the error "Your PeopleSoft connection has expired".
Changes
This is new to PT 8.59 and is not an issue in lower tools releases.
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |