RELATION_SALU Record Not Updated When Relationship is Dissolved
(Doc ID 2858276.1)
Last updated on JANUARY 25, 2024
Applies to:
PeopleSoft Enterprise CS Campus Community - Version 9.2 and laterInformation in this document applies to any platform.
Symptoms
Joint Communication Management data (RELATION_SALU record) is not updated when a relationship is dissolved and joint communication previously existed. Although the 'Create Joint Communication' box on the Joint Communication Management back is unchecked, and the original data remains in the RELATION_SALU record.
Steps to reproduce the issue:
- Navigate to Campus Community > Personal Information > Biographical > Relationships > Relationships
- Search for existing ID
- Insert a new effective dated row to the Relationships tab;
- Select the Relationship value of 'Ex-Spouse';
- Click on Joint Communication Management button
- Uncheck the Create Joint Communication' box;
- Update the Dissolution Reason to "Divorce";
- Click OK;
- On the Relationships tab of the component, click Save;
- Click on the Joint Communication Management button;
- Note the Joint Communication data reflects the changes made in Steps 3-9;
- Run the following SQL query against the database:
- Note the original relationship information is retained, and not updated to reflect the Divorce status.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |