My Oracle Support Banner

Saving an Item Type After Inserting a New Term on the GL Interface Tab Results in Error 'You Must Enter At Least One Receivable/asset Entry For GL Interface. (14810,278)' (Doc ID 2860047.1)

Last updated on JANUARY 26, 2024

Applies to:

PeopleSoft Enterprise CS Student Financials - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Add new Term details to the General Ledger interface setup for an Item Type.  Upon saving an error is returned to the user on the page when saving new setup of the Item Type General Ledger Interface details.

14810, 278: E - You must enter at least one receivable/asset entry for GL Interface. (%1) Charge item types require at least one receivable or asset account entry. Please update the the noted GL entry on the GL Interface page.



The issue can be reproduced at will with the following steps:

  1. Navigation: Setup SACR > Product Related > Student Financials > Item Types > Item Types
  2. Query Item Type
  3. Open the General Ledger Interface tab
  4. Enter new Term, effective date and Chartfield details
  5. Click Save and the error is returned on the page.

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.