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Opening HRHD 360 Degree View for an EMPLID Gives Error: Integration Synchronous Handler: No destination node can be determined for the request on node PSFT_CR (Doc ID 2862487.1)

Last updated on JANUARY 26, 2024

Applies to:

PeopleSoft Enterprise CRM CTI Integration - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When attempting to open 360-Degree View for an EMPLID after configuring HD_360_REQUEST_SYNC VERSION_2, the following error occurs.

Error Message:



Steps to reproduce the issue:

  1. Login to CRM and Navigate to HRHD 360 Degree View
  2. Open an EMPLID -- error is returned


Cause

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In this Document
Symptoms
Cause
Solution
References


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