Opening HRHD 360 Degree View for an EMPLID Gives Error: Integration Synchronous Handler: No destination node can be determined for the request on node PSFT_CR
(Doc ID 2862487.1)
Last updated on JANUARY 26, 2024
Applies to:
PeopleSoft Enterprise CRM CTI Integration - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
When attempting to open 360-Degree View for an EMPLID after configuring HD_360_REQUEST_SYNC VERSION_2, the following error occurs.
Error Message:
Steps to reproduce the issue:
- Login to CRM and Navigate to HRHD 360 Degree View
- Open an EMPLID -- error is returned
Cause
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In this Document
Symptoms |
Cause |
Solution |
References |