EMM: Unable to Cancel a Work Order Task From the Work Order Workbench Due to the Following Error: "A Task cannot be changed to status 'Canceled' from the Workbench”
(Doc ID 2863934.1)
Last updated on JANUARY 29, 2024
Applies to:
PeopleSoft Enterprise FIN Maintenance Management - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
Cannot Cancel Work Order Task from the Work Order Workbench
The issue can be reproduced at will with the following steps:
1. Navigate to Work order workbench (Maintenance Management > Workbenches > Work Order Workbench
2. Select a Work Order Task from the Work Order Tasks List
3. Update the "Change Status To" to Cancelled and hit the Go Button
4. A Popup window opens with the above-mentioned error.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |