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EMM: Unable to Cancel a Work Order Task From the Work Order Workbench Due to the Following Error: "A Task cannot be changed to status 'Canceled' from the Workbench” (Doc ID 2863934.1)

Last updated on MAY 04, 2022

Applies to:

PeopleSoft Enterprise FIN Maintenance Management - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms


Cannot Cancel Work Order Task from the Work Order Workbench



The issue can be reproduced at will with the following steps:

1. Navigate to Work order workbench (Maintenance Management > Workbenches > Work Order Workbench

2. Select a Work Order Task from the Work Order Tasks List

3. Update the "Change Status To" to Cancelled and hit the Go Button

4. A Popup window opens with the above-mentioned error.



Cause

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In this Document
Symptoms
Cause
Solution
References


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