No Error Message is Triggered in Fluid Benefit Enrollment when an Employee with No Beneficiaries Elects a Plan That Requires Them (Doc ID 2871735.1)

Last updated on NOVEMBER 10, 2023

Applies to:

Symptoms

The Event Rule is set to Collect Dep/Ben so beneficiaries must be entered for the affected Plan Types. If an employee, such as a new hire, has no beneficiaries set up in the system, Fluid Benefits Enrollment will allow the employee to elect the plan without designating a beneficiary. The error will not be triggered until Benefits Administration attempts to finalize the event.

Steps to reproduce the issue:

     1. Set the Event Rule used for Life Insurance to Collect Dep/Ben (Navigation: Set Up HCM > Product Related > Automated Benefits > Eligibility and Event Rules > Event Rules Table).
     2. Prepare a new hire Benefits Administration event (Navigation: Benefits > Manage Automated Enrollment > Events > Run Automated Event Processing).
     3. Employee navigates to Employee Self Service homepage >  Benefits Enrollment tile.(Navigation: Employee Self Service homepage > Benefit Details tile.
     4. Employee selects the Life Insurance tile.
     5. Employee selects a plan but does not add a beneficiary into the system.
     6. Employee clicks Done.
     7. Employee selects the Submit button.
     8. Election is recorded but no error message is triggered although no beneficiary was entered.

Changes

Cause

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